Efficient management of your international healthcare insurance plans
• Short reimbursement times
• Reimbursements in more than 50 currencies
• A dedicated claims team, available 24/7 across our regional head offices in
• A multicultural team: more than 10 major languages spoken and multi nationalities
Direct pre-certification for all expensive treatment including hospitalization thanks to our broad worldwide network of healthcare professionals including more than 1,000 accredited providers and more than 9,000 providers accessed through our Third Party Network partnerships.
• Reimbursements granted on the basis of scanned supporting documents
• Cost control through the internal reference base of “reasonable and customary costs”, direct renegotiation of tariffs, the use of repricing networks in some countries and direct billing networks
• Efficient synergies with assistance companies
• Medical second opinions by more than 12 physicians at our regional head offices
• Widespread direct payments worldwide
• Highly flexible processes based on a high-performance information system and guaranteed data confidentiality
We make available a priority contact person to support you throughout the management of your international healthcare insurance plans.
In order to control the healthcare expenses of your international employees, we provide specific statistical analysis and reporting tools suited to your needs.
Additional services and tailor-made information tools
To inform you clearly and effectively, a wide range of information and communication tools are available:
• Secure Employer and Participant pages with many on-line services enabling real-time monitoring of your international healthcare insurance plans.
• A welcome package including the personalized MEST MEDIFEMA ASSISTANCE insurance card facilitating formalities with healthcare professionals.
• A practical information guide